AI agent
AI Booking Agent
Schedules appointments, sends confirmations, handles cancellations, and sends reminders.
Your calendar, full and up to date.
Tool stack
Google Calendar · Calendly · WhatsApp
Included in
Pro · Business
The job
What this agent does
Schedules appointments, sends confirmations, handles cancellations, and sends reminders.
01
Booking
- Checks the real calendar and answers with open slots
- Books the appointment in the patient's name, with no phone call
- Spreads appointments across practitioners and locations
02
Confirmations
- Sends the confirmation with date, time, practitioner and address
- Reminds 24 hours before to reduce no-shows
- Asks for confirmation and releases the slot when nobody answers
03
Changes
- Reschedules when the patient cancels, in the same conversation
- Offers the next open slot instantly
- Hands the case to your team when it needs human judgement
See it work
Books appointments without anyone picking up the phone.
The agent checks the clinic's real calendar and answers with open slots.
Is Monday the 11th at 2:00 pm possible?
Let me check availability for Monday the 11th at 2:00 pm at the Pereira location. One moment 🌸
Monday, May 11 · Pereira location
8:00
Andrea Ospina
9:30
Andrea Ospina
11:00
Andrea Ospina
1:30
Andrea Ospina
2:00
Andrea Ospina
2:30
Andrea Ospina
3:00
Andrea Ospina
3:30
Andrea Ospina
8 slots available
Yes, that time is open. Shall I hold Monday the 11th at 2:00 pm with Andrea Ospina?
Is Monday the 11th at 2:00 pm possible?
Let me check availability for Monday the 11th at 2:00 pm at the Pereira location. One moment 🌸
Monday, May 11 · Pereira location
8:00
Andrea Ospina
9:30
Andrea Ospina
11:00
Andrea Ospina
1:30
Andrea Ospina
2:00
Andrea Ospina
2:30
Andrea Ospina
3:00
Andrea Ospina
3:30
Andrea Ospina
8 slots available
Yes, that time is open. Shall I hold Monday the 11th at 2:00 pm with Andrea Ospina?
Illustrative conversation · sample data
Tool stack
Connected tools
What the agent actually does with each one. Every integration is native to xcale — nothing for you to wire up.
- Google Calendar
Reads real availability and creates the appointment with practitioner and location.
- Calendly
Respects the availability rules and blocks you already configured.
- WhatsApp
Confirms, reminds and reschedules in the same chat.
Industry fit
Where it fits
Healthcare
Books, confirms and reschedules patients without anyone picking up the phone.
Healthcare on xcale →
Beauty
Fills the day's calendar and reminds every appointment before it becomes an empty chair.
Beauty on xcale →
Food & hospitality
Takes reservations and confirms tables in seconds, even at peak hour.
Food & hospitality on xcale →
Proof
In production
Included in
Pro · Business
Pricing is per plan, not per agent. Every plan includes the whole platform behind the role.
See pricingOther agents on the team
AGENT 03 · SUPPORT
AI Support Rep
Reads questions, answers from your knowledge base, escalates the complex, and keeps context.
AGENT 04 · CRM
AI CRM Manager
Segments contacts, launches campaigns, runs outbound, and re-engages inactive customers.
AGENT 05 · ONBOARDING
AI Onboarding Agent
Welcomes new customers, guides setup, captures key info, and books the first step.
Hire your AI Booking Agent
Connect your calendar and let it answer the next message. Start for free.