Live
LATAM's primary messaging channel, on Meta's official API.
Your agent doesn't change your stack — it runs it. Your store, your calendar, your payment gateway, your CRM: 500+ tools, and the agent books, charges, and updates without leaving the conversation.
TOOLS · THE AGENTS THAT USE THEM
Sales Rep · Booking Agent · Support · Onboarding
Shopify
Sales Rep · Support · CRM
HubSpot
Sales Rep
Google Calendar
Booking Agent · Onboarding
Calendly
Booking Agent
WHERE YOUR CUSTOMERS ARE
Your customers message you on WhatsApp, Instagram, Messenger, and Telegram. xcale answers them all — with the same memory, the same context, the same agent.
Live
LATAM's primary messaging channel, on Meta's official API.
Live
DMs and story replies from your business account.
Live
Full Meta inbox coverage for your Facebook pages.
Live
Channels and B2B support with the same agent memory.
Real examples of agents operating on specific tools.
Your e-commerce agent connects to Shopify. It checks inventory in real time, creates orders, sends payment links, and updates order status — all inside the conversation, without pushing the customer out of WhatsApp.
Used by Sales Rep · Support · CRM
Your scheduling agent operates on Google Calendar. It books, reschedules, and cancels appointments from chat, sends automated reminders, and suggests times based on your team's real availability.
Used by Booking Agent · Onboarding
Your sales agent closes payment without leaving the chat. It generates payment links on the spot, confirms when the customer pays, and triggers the next step — follow-up, receipt, or activation — automatically.
Your agent syncs every conversation to HubSpot. It creates and enriches contacts, moves deals through the pipeline, and logs the full chat history to each customer's record — without anyone on your team copy-pasting a thing.
Used by Sales Rep
Every tool maps to the roles that operate it. Connect Shopify and your Sales Rep, your Support Rep and your CRM Manager can all act on it — same account, same conversation.
xcale exposes an open API and supports webhooks. Connect any internal tool, proprietary SaaS, or regional service in minutes. Or have us build it — request it and we'll add it — in weeks, not months.
POST /webhooks/inbound
Content-Type: application/json
{ "event": "message.received" }Tell us what you use. Most requested integrations ship in weeks.
Request an integration7-day free trial. Your first tools are connected in minutes.