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Privacy Policy

Last Updated: January 2026

Welcome to XCALE Inc. ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our website, products, and services (collectively, the "Services").

1. Information We Collect

We collect information that you provide to us directly, such as when you create an account, update your profile, or contact customer support.

a. Personal Information

  • • Contact Information: Name, email address, phone number.
  • • Account Data: Username, password (hashed), and preferences.
  • • Payment Data: Billing address and payment method details (processed by our payment providers).

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our Services, including:

  • To provide and deliver the Services you request.
  • To send you technical notices, updates, and support messages.
  • To communicate identifying information about products, services, and events.

3. Data Sharing

We do not sell your personal information. We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@xcale.com.